Frequently Asked Questions
How do I get in touch?
You can ring, e-mail or text to talk about your pet, whether it's time to go or not, prices, etc . Your query will always be answered as soon as we receive it. If there's no reply within a few hours it’s unlikely the message has been received. Please try again until you get a response. (Voice messages are notoriously unreliable!) Contact details are below.
May I be with my pet right up to the end?
Yes, while the sedative is taking effect you can hold him/her in a way you’re both comfortable with, stroking, talking, etc. We might have to put him/her into a more suitable position for the final injection.
May my family attend? And may other pets be there?
Yes, as long as young children, and pets, are kept under control!
Will I have time to be alone with my pet?
Yes. Your pet will become sedated after a few minutes, giving you time to talk to and stroke him/her.
What happens after my pet dies?
You may wish to remain alone with your pet’s body for a little time. Then it will either be left with you for burial or we will take him/her for cremation.